Medterra Review
By Amie B.
May 13, 2022
Are you looking for an unbiased, thorough, and evidence-based Medterra review? Interested in discovering what their best CBD oil products are? Excellent! You’re in the right place. For starters, let’s take a quick look at how Medterra scored and the general reasons why:
They earned an overall score of 65% based on the number of points earned in the following rating categories:
77% in Trust and Transparency mainly for having a return policy that doesn’t put consumers first and being misleading about it.
89% in Ingredients for using natural ingredients, overall.
49% in Lab Testing because it’s not possible to confirm that all of the testing is for the correct and final product (what you actually use).
47% in Product Safety stemming from the problems with lab testing.
Check out the original Medterra scoring sheets here.
Medterra has been in business since 2017. - The product line includes oil drops, capsules, gummies, topicals, and pet CBD.
- They offer broad-spectrum, full-spectrum, and isolate CBD formulations (differences).
- Prices are below average at roughly $0.05 per milligram of CBD (what should it cost?).
- Shipping is free on orders over $75.00.
- There is a rewards program,
- Save 30% with the subscription program and get free shipping.
The “Medterra Cares” program is supposed to be for veterans, active military, and those on long-term disability. However, it’s not clear as to what the actual discount is.
Medterra has been in business since 2017. 
Shipping is free on orders over $75.00.
There is a rewards program,
Save 30% with the subscription program and get free shipping.
The “Medterra Cares” program is supposed to be for veterans, active military, and those on long-term disability. However, it’s not clear as to what the actual discount is. 
Go To...
Trust and Transparency
How straightforward and trustworthy is this company?
It’s made to appear as if there’s a general 30-day satisfaction guarantee (screenshot 1, 2). The shipping and returns page offers the true story (confirmed by customer service). Only new customers are eligible to return used/opened products for a refund while existing customers can only return new/unused products (screenshot).
Medterra claims to be a seed-to-shelf company (screenshot). I was skeptical and reached out to customer service. I learned that Medterra doesn’t grow their own hemp and they don’t make any of their own products (screenshot 1, 2).
Interested in what people are saying about Medterra?
- There are product reviews on the website.
- On Trustpilot, they have a 3-star rating based on 7 reviews.
- With the Better Business Bureau (BBB) they have an A+ standing, are accredited, have a 1.67-star rating based on 12 reviews, and have had 4 complaints in the last 12 months.
Ingredients
Are they natural and high-quality?
Medterra uses natural ingredients except for the Rapid Recovery and Pain Relief topicals.
I like how most products are available in each of the CBD formulas, full-spectrum, broad-spectrum, and isolate (differences screenshot).
The liposomal products are supposed to be absorbed by the body up to ten times faster.
I recommend steering clear of the products with multiple additional added active ingredients (why this can be a problem screenshot). For example, the Sleep Tight Gummies have seven extra active ingredients (see screenshot). See Find Out More directly below to read about my personal experience with using similar products.
- In the past, I’ve tried oil drops, capsules, and gummies with similar additives from other companies. I frequently experienced side effects although most of them were mild.
- However, a few made me feel really icky and out of balance in my mind and body.
- The exception is with topical CBD products because these don’t actually enter the bloodstream.
Lab Testing
Is there Certificate of Analysis (COA) lab testing?
On the plus side, Medterra’s lab testing is comprehensive, including for terpenes and a wider range of contaminants, compared to what I usually see. They’re also pretty transparent with how lab test results are reported (with a few exceptions).
However, about half of the testing has “deal-breaker” problems, among other issues.
One deal-breaker is that the identification photo, which should always be in the testing results, is sometimes missing. This photo is the only way for consumers to verify that testing was for the correct and final product, what you actually use.
In other words, it’s how to tell if what you’re looking at is trustworthy and valid. Check out my top-3 red flag reasons for a missing photo (screenshot). Unfortunately, even when there is a photo, it’s not always clear what was tested. See Find Out More directly below for an example.
Another deal-breaker is that some testing is for the CBD oil concentrate/extract that’s used in making the different products (example screenshot), instead of testing for the final product (why it’s a big deal screenshot).
- For example, there’s currently one set of test results/photo posted on the main lab results page, but something totally different on the product page, for the True Full-Spectrum Capsules .
- One photo is of a plain white bottle with some illegible markings (screenshot). The other is a baggie of capsules, written on in marker (screenshot).
- There’s no way to know what was actually tested.
- Valid and trustworthy testing will always include a photo of the product that was tested in the final, branded packaging.
Product Safety
What are the results of the COA lab testing?
Medterra does a good job of keeping contaminants out of products, overall.
I wasn’t able to find any info on the extraction process (pulling the CBD from the hemp). I reached out to customer service who said that CO2 is used (natural compressed gas). Lab testing indicates this isn’t true.
Massive amounts of the residual solvent Ethanol have been detected in the Relief and Recovery Roll-On. While the limit to pass is 5,000, testing detected 45,664 in the 500mg (see screenshot) and 51,903 in the 1,000mg (see screenshot). It’s a red flag that the specific results for the 250mg testing are withheld (learn why screenshot). Yikes!
The only reason a residual solvent will be detected is if a solvent was used as, or as part of, the extraction process.
This isn’t a new problem since I saw similar testing results in August of 2021.
Best Products
CBD Truth Finder can’t recommend products from unranked companies and I’m in no way affiliated with Medterra. That being said, I think these are their best CBD oil products (what this is based on):
Oil Drops
First up are the isolate, broad-spectrum, and full-spectrum oil drops.
There’s a variety of flavor options.
Strengths range from 750mg to 6,000mg.
There aren’t any unnecessary ingredients.
(Note: This doesn’t include the CBG or Immune Boost drops).
Capsules
Next are the True Full-spectrum, Ultra Broad-Spectrum and Isolate Capsules.
The Full-Spectrum Capsules are 50mg each (60 per bottle).
The Broad-Spectrum Capsules are 50mg each (30 per bottle).
The Isolate Capsules are available in 25, mg, 50mg, or 100mg each (30 per bottle).
There aren’t any unnecessary ingredients.
(Note: This doesn’t include the Liposomal Good Morning or Good Night options).
Gummies
Finally, the True Full-Spectrum Daily Calm Gummies.
They’re citrus flavored and 25mg each (30 per bottle).
There aren’t any unnecessary ingredients.
(Note: This doesn’t include any of the other gummy options).
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